Privacy Policy
Last updated: July 19, 2026
This Privacy Policy explains how the Snappy Popup app (“Snappy Popup,” “we,” “us”) handles information when a merchant installs and uses it on their Shopify store. Snappy Popup shows product-recommendation popups when customers add products to their carts.
Information we collect
To provide the app’s functionality, we store the following on our servers, scoped to your store:
- Store & session details — your store’s myshopify.com domain and the access tokens Shopify issues so the app can call Shopify APIs on your behalf.
- Merchant account details — for the staff member or owner signed in to the app, Shopify includes basic account information with the login session, which we store: name, email address, and locale. This identifies the person using the app; it is not storefront customer data.
- Recommendation configuration — the product mappings you create (product identifiers and titles, your popup message, discount settings, and timer settings).
- Issued discount codes — codes the app mints for accepted offers, so they can be tracked and cleaned up.
- Analytics events — aggregate records of when an offer was added to a cart or purchased, and the associated revenue amount.
- App settings — your in-app preferences.
What we do not collect
Snappy Popup does not store your storefront customers’ personal data. Our records are keyed by store and product — not by individual shoppers. We do not build customer profiles, and we do not sell or share data for advertising. This is separate from the merchant account details above, which identify the app’s user (your staff/owner), not your shoppers.
How we use information
We use the information solely to operate the app: to serve recommendations, apply the discounts you configure, display revenue analytics to you, and manage your subscription through Shopify’s billing system.
Data sharing
We share data only with Shopify as needed to operate the app (for example, creating discounts and processing billing). We do not sell your data or share it with third parties for their own purposes.
Data retention and deletion
When you uninstall the app, Shopify notifies us and we delete all data associated with your store (typically within 48 hours), in line with Shopify’s mandatory data-erasure requirements. We also honor Shopify’s privacy webhooks for customer data requests, customer redaction, and shop redaction — although, as noted above, we do not store customer personal data.
Your rights
Depending on your jurisdiction (for example, under GDPR or CCPA), you may have rights to access, correct, or delete data we hold about your store. To exercise these rights, contact us at the address below.
Changes to this policy
We may update this policy from time to time. Material changes will be reflected by the “Last updated” date above.
Contact
Questions about this policy or your data? Email us at bolagadalla777@gmail.com.